Privacy policy

of Hinterstoder-Wurzeralm Bergbahnen AG

The responsible body within the meaning of the data protection laws is

Hinterstoder-Wurzeralm Bergbahnen AG

Hinterstoder 21, A-4573 Hinterstoder
Tel. +43 7564 5275
Fax +43 7564 5275 130
E-mail : info@hiwu.at
Web : www.hiwu.at

FN 184867 p, UID ATU 47573807

Collection of general information

When you access our website, information of a general nature is automatically collected. This information (server log files) includes, for example, the type of web browser, the operating system used, the domain name of your internet service provider and similar. This is exclusively information that does not allow any conclusions to be drawn about your person. This information is technically necessary in order to correctly deliver the website content you have requested and is mandatory when using the Internet. Anonymous information of this kind is statistically evaluated by us in order to optimize our website and the technology behind it.

Registration on our website

When registering to use our personalized services, some personal data is collected, such as name, address, contact and communication data such as telephone number and e-mail address. If you are registered with us, you can access content and services that we only offer to registered users. Registered users also have the option of changing or deleting the data provided during registration at any time. Of course, we will also provide you with information about the personal data we have stored about you at any time. We will also be happy to correct or delete this data at your request, provided there are no statutory retention obligations to the contrary. To contact us in this regard, please use the contact details provided at the beginning of this privacy policy.

Newsletter

When you register to receive our newsletter, the data you provide will be used exclusively for this purpose. Subscribers may also be informed by email about circumstances relevant to the service or registration (for example, changes to the newsletter offer or technical circumstances).

We require a valid e-mail address for effective registration. We use the "double opt-in" procedure to check that a registration is actually made by the owner of an e-mail address. For this purpose, we log the subscription to the newsletter, the sending of a confirmation email and the receipt of the requested reply. No further data is collected. The data is used exclusively for sending the newsletter. You hereby expressly consent to this data being passed on to partner companies, namely Vereinigte Bergbahnen GmbH, Großglockner Bergbahnen-Touristik GmbH, Unterbergbahnen GmbH & Co KG, Unterberghornbahnen GmbH, Hochficht Bergbahnen GmbH, Ötscherlift-Gesellschaft m.b.H., ALMTAL-BERGBAHNEN GmbH & Co KG and Hochkar Bergbahnen GmbH, within the framework of the legal provisions and restrictions of the EU GDPR. No data will be forwarded to other third parties without express consent, unless Hinterstoder-Wurzeralm Bergbahnen AG is legally obliged to disclose data or such forwarding corresponds to the purpose of this registration.

You can revoke your consent to the storage of your personal data and its use for the newsletter mailing as well as the forwarding to partner companies at any time. There is a corresponding link in every newsletter. You can also inform us of your wish to do so via the following contact option: info@hiwu.at

Contact form

If you contact us by e-mail, the information you provide will be stored for the purpose of processing the request and for possible follow-up questions.

Use of Google Analytics

This website uses Google Analytics, a web analysis service of Google Inc ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, due to the activation of IP anonymization on these websites, your IP address will be shortened by Google beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link:

Link: Browser add-on to deactivate Google Analytics

In addition or as an alternative to the browser add-on, you can prevent tracking by Google Analytics on our pages by clicking on this link. This will install an opt-out cookie on your device. This will prevent the collection by Google Analytics for this website and for this browser in the future as long as the cookie remains installed in your browser.

Google AdWords

Our website uses Google Conversion Tracking. If you have reached our website via an ad placed by Google, Google AdWords will set a cookie on your computer. The conversion tracking cookie is set when a user clicks on an ad placed by Google. These cookies lose their validity after 30 days and are not used for personal identification. If the user visits certain pages of our website and the cookie has not yet expired, we and Google can recognize that the user clicked on the ad and was redirected to this page. Each Google AdWords customer receives a different cookie. Cookies can therefore not be tracked via the websites of AdWords customers. The information collected using the conversion cookie is used to generate conversion statistics for AdWords customers who have opted for conversion tracking. Customers are told the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users.

If you do not wish to participate in tracking, you can refuse the setting of a cookie required for this - for example, by setting your browser to generally deactivate the automatic setting of cookies or to set your browser to block cookies from the domain "googleleadservices.com".

Please note that you may not delete the opt-out cookies as long as you do not wish measurement data to be recorded. If you have deleted all your cookies in the browser, you must set the respective opt-out cookie again.

Social plugins
Social plugins from the providers listed below are used on our websites. You can recognize the plugins by the fact that they are marked with the corresponding logo.

Under certain circumstances, information, which may also include personal data, is sent to the service provider via these plugins and may be used by them. We do not collect any personal data ourselves via the social plugins or through their use.

We have no influence on what data an activated plugin collects and how it is used by the provider. At present, it must be assumed that a direct connection to the provider's services is established and that at least the IP address and device-related information is collected and used. It is also possible that the service providers attempt to store cookies on the computer used. Please refer to the data protection information of the respective service provider to find out which specific data is collected and how it is used. Note: If you are logged in to Facebook at the same time, Facebook can identify you as a visitor to a specific page.

We have integrated the social media buttons of the following companies on our website
Facebook Inc (1601 S. California Ave - Palo Alto - CA 94304 - USA)

Proof of low epidemiological risk for ski pass validity ("2G proof")

In accordance with the COVID-19 Measures Ordinance, persons using our cable car facilities for recreational purposes must present valid proof of a low epidemiological risk. This is currently a "2G certificate" (vaccinated or recovered). The legal basis for the control of this proof by us is the legal obligation to carry out this control in accordance with § 3 (2) Z 1 of the 3rd COVID-19 Measures Ordinance in conjunction with Art. 6 (1) lit. c GDPR. For the purpose of simplifying the control of this proof for multi-day and season tickets, it is possible to store the 2G proof if you give us your express consent to do so. The legal basis for the storage of the 2G proof is therefore your express consent in accordance with Art. 9 (2) lit. a GDPR for the processing of health data. In the case of digital sales channels, this consent can be given by confirming a checkbox as well as at the vending machines or web portal, and in the case of purchases at our cash registers on site by signing a corresponding declaration of consent in paper form. There is no legal obligation to store the 2G proof; instead of storing it, the 2G proof can be checked individually each time you enter a cable car. We use the services of our processor SKIDATA (SKIDATA Austria GmbH, Hochthronstraße 1-7, A-5083 Grödig/Salzburg) for the automated storage and control of your 2G certificate. We have concluded a corresponding agreement with SKIDATA as a processor in accordance with Art. 28 GDPR, which ensures that your data is processed exclusively within the scope of our order. You can find more information about Skidata's data protection at: https://www.skidata.com/de-at/datenschutz/. We generally store your 2G proof for the duration of the validity of your multi-day or season ticket. In addition, processing may take place if this is necessary to assert or defend against claims. You can revoke your consent at any time by sending us an e-mail, without this affecting the legality of the processing up to the time of revocation.

Your rights to information, rectification, blocking, erasure and objection

You have the right to receive information about your personal data stored by us at any time. You also have the right to have your personal data corrected, blocked or, apart from the prescribed data storage for business processing, deleted. Please contact our data protection officer. You will find the contact details below.

To ensure that data can be blocked at any time, this data must be kept in a lock file for control purposes. You can also request the deletion of the data, provided there is no legal archiving obligation. If such an obligation exists, we will block your data on request.

You can make changes or withdraw your consent by notifying us accordingly with effect for the future.

Changes to our data protection provisions

We reserve the right to amend this privacy policy from time to time so that it always complies with current legal requirements or to implement changes to our services in the privacy policy, e.g. when introducing new services. The new privacy policy will then apply to your next visit.

General information

Photographs and/or films may be taken by or on behalf of Hinterstoder-Wurzeralm Bergnahnen AG as part of a ski day and events. When purchasing a ski ticket or participating in and/or registering for events, I acknowledge that photographs and video material on which I am depicted will be used for press coverage and published in various (social) media, publications and on HIWU websites.

Austrian law shall apply to the exclusion of Austrian international private law and to the exclusion of the UN Convention on Contracts for the International Sale of Goods and other conflict of laws rules. The place of jurisdiction is the competent court for 4573 Hinterstoder.

The data protection declaration was created with the data protection declaration generator of activeMind AG.

feratel TOSC5 One-Stop-Shop

Our website uses the online booking tool TOSC5 from feratel, a product of feratel media technologies AG, Maria-Theresien-Straße 8, 6020 Innsbruck, Austria. In order to be able to display the booking tool, your IP address and device and browser ID are transmitted to feratel, and the data you enter in the booking form is also transmitted directly to feratel, where it is processed for booking purposes. As the website operator, we have no direct access to your data. Please read feratel's privacy policy carefully before using the TOSC5 online booking tool from feratel.
You can find feratel's privacy policy here: https://www.feratel.at/datenschutz/